AfterPay Consumer Terms & Conditions

The AfterPay Consumer Terms & Conditions contain Terms & Conditions for all AfterPay Payment Options. The contracting party is AfterPay, with the company name Arvato Finance A/S, Østbanegade 55, 2. Tv., 2100 København Ø.

  • AfterPay Invoice Options
    • 14-day Invoice
    • Campaign Invoice
    • Consolidated Invoice
  • AfterPay Part Payment Options
    • Fix Installments
    • Flex Payment

I Terms & Conditions for AfterPay Invoice Options

1. Who can pay with AfterPay Invoice Options?

You must be at least 18 to apply for an AfterPay Invoice payment Option. It is a prerequisite that you have a Danish social security number and you must have an address listed in the national register and it cannot be a PO Box.

In connection with an application for credit, AfterPay performs a credit assessment whereby AfterPay assesses whether the consumer has the economic capability to fulfill the payment obligation. In case of breach of the agreement, you have also given your consent to the transfer of your information to Gothia A/S for collection of the debt. AfterPay may transfer and/or pledge the debt.

2. Why do you credit-check me?

Unfortunately, there are people who abuse the right to buy on credit and have no intention of paying for the goods they receive. A credit check reveals your creditworthiness and any recorded late payment notices.

3. What does it cost?

You may be charged with an invoicing fee from the webshop, but it will appear on their website, if that is the case.

4. Late payment

If you do not pay on time according to the invoice, you will receive a reminder and be charged a reminder fee of DKK 100,- per each reminder. Though no more than 3 reminder fees in total.

In addition to this, there will be accrual of interest according to Danish Law, when the claim is submitted to debt collection processes.

5. Communication

AfterPay will send invoices and information to you by e-mail to the address you submitted when you selected AfterPay. All information is also available on MyAfterPay, upon login with Nem-ID or that respective e-mail address. It is your responsibility, to ensure that you have a valid e-mail address so AfterPay can communicate with you at all times. AfterPay always reserves the right to send information to your address from the National Registry.

II Contractual Terms & Conditions for AfterPay Part Payment Options

1. What is AfterPay Flex Payment?

AfterPay allows you the option of splitting up your payment. You are free to choose the sum you want to pay each month, with the reservation of a minimum amount which depends on the size of your balance. The agreement is based on a minimum monthly payment. This payment is referred to as the “minimum payment”. You are always allowed to pay more than that or pay off the balance outstanding in full at any time and at no extra charge.

2. What is AfterPay Fixed Installment?

Based on the total amount of your purchase, you can choose to divide your payment into 3, 6, 12, 24 or 36 monthly instalments. You can – at any time and at no extra charge – choose to terminate your instalment agreement by settling your outstanding balance in full.

3. Who can use AfterPay Flex Payment/AfterPay Fixed Installment?

You must be at least 18 to apply for an AfterPay Part Payment option. For purchases above of DKK 200 you have the option to choose either AfterPay Flex Payment or AfterPay Fixed Instalments.

It is a prerequisite that you have a Danish social security number and you must have an address listed in the national register and it cannot be a PO Box.

4. Applying for an AfterPay Flex Payment and AfterPay Fixed Payment

Applications for credit within AfterPay’s part payment options may be made either via the (1) the Merchants digital touch points or via (2) MyAfterPay.com.

  1. Following a purchase, an invoice will be distributed digitally, or by post, to you. On the invoice you will receive a link to the MyAfterPay.com digital touch point with the call to action to sign the credit agreement.
  2. The choice of a part payment done within MyAfterPay.com, after previously having selected an invoice solution at checkout, triggers the signing of the credit agreement directly.

5. Credit assessment and approval of credit

In connection with an application for credit, AfterPay performs a credit assessment whereby AfterPay assesses whether the consumer has the economic capability to fulfill the payment obligation. In case of breach of the agreement, you have also given your consent to the transfer of your information to Gothia A/S for collection of the debt. AfterPay may transfer and/or pledge the debt.

6. Late payment

If you do not pay on time, you will receive a reminder and be charged a reminder fee of DKK 100,- per each reminder. Though no more than 3 reminder fees in total.

In addition to this, there will be accrual of interest of 19,5 % a year. In case of a substantial delay on a payment, the AfterPay Payment agreement will be annulled and the entire debt will be due for payment immediately. The entire debt consists of the unpaid balance in addition to accrued interests, any costs and duties.

The definition on substantial delay appears from the Danish Consumer Law.

7. Communication

AfterPay will send invoices and information to you by e-mail to the address you submitted when you selected AfterPay. All information is also available on MyAfterPay, upon login with Nem-ID or that respective email address. It is your responsibility, to ensure that you have a valid e-mail address so AfterPay can communicate with you at all times. AfterPay always reserves the right to send information to your address from the National Registry.

8. What does it cost?

For all AfterPay Part Payment Options you pay the costs and interests. At any given time, you can pay off the balance outstanding in full at no extra charge.

AfterPay Flex Payment

The costs consist of a fee of DKK 95,00 for establishing the account and a monthly transaction fee of DKK 25,00. The fee for establishment is a onetime cost that you pay, when you activate your account.

Aside from that an interest of 1,63 % of the credit amount will be ascribed each month.

AfterPay Fixed Instalments

The costs consist of a fee of DKK 95,00 for establishing the account and a monthly transaction fee of DKK 25,00. The fee for establishment is a onetime cost that you pay, when you activate your account. This means that you will never have to pay more than the establishment fee for each new shop you use your account with, as long as you do not terminate your agreement.

Example:

If you use a credit of DKK 7.500 and determine the AfterPay Fixed Instalment agreement to be 12 months, your effective interest will be 32,93 % per year.

Different merchants may have various credit limits for AfterPay Part Payment.

9. Complaints and right of cancellation

Complaints regarding the goods or services purchased must always be directed to the merchant.

As a consumer, you have 14 days right of cancellation of the AfterPay Part Payment agreement. If you wish to exercise that right, you need to send a written notice to our customer service on kundeservice@afterpay.dk, within 14 days of entering the agreement.

10. Laws and disputes

Danish Law applies to this agreement.

Disputes under the AfterPay Terms & Conditions shall be tried at the Danish court of Justice in Copenhagen.

In case of complaints, you may also contact the Consumer Complaints Board.

III Personal data

The protection of your privacy is of the utmost importance to us. AfterPay processes personal data in order to confirm your identity, assess on which payment option to offer you, administrate the customer relationship, to prevent abuse or misuse of AfterPay, to conduct customer and risk analysis and risk management, for the prevention of money laundering, and to comply with general legal requirements. Personal data is information that can be directly or indirectly linked to you.

Below are examples of personal data that AfterPay may process:

  1. Contact information – name, address, date of birth, Social security number, e-mail address, telephone number, etc.
  2. Payment information – invoice information, bank account number etc.
  3. Financial information – your income, potential credit commitments, negative payment history
  4. Information on goods/services – details about the items you purchase
  5. Historical information – your purchase, payment and credit acceptance history

We reuse the data you previously provided to us and we may share your information with credit reference agencies and providers of identity lookups and anti-money laundering screening companies for the purpose of assessing your credit score and risk assessment upon applying for one of our payment methods, and for confirming your identity and address information.

If you have used AfterPay´s services previously, there might be information stored about you, e.g. for customer administration, documentation requirements or similar approved purposes. Where available AfterPay will use such information to confirm your identity and simplify your use of AfterPay. AfterPay may use electronic communication (through for example text messages and e-mail) in contacts with you. You are entitled to request access to data, edit incorrect data relating to you or inform us that you no longer wish to have your personal data stored. The request must be sent to persondata@afterpay.dk.

Data may also be provided to the merchant from which you made your purchase (for administrative purposes) and to authorities and other governing bodies if AfterPay is legally required to do so. AfterPay may also share your personal data with other companies within the Arvato Financial Solutions group. AfterPay is the data controller for the processing of your personal data. Please see AfterPay´s Privacy Statement for AfterPay´s full description of AfterPay´s processing of personal data.

IV Cookies

AfterPay uses cookies. Cookies are small files that are temporarily placed on your hard drive. They are used only to obtain information on the use of AfterPay’s websites. This makes it possible to recognize your computer automatically the next time you view AfterPay’s websites. However, cookies contain no personal data, so the protection of your private sphere is ensured. Depending on your settings, your Internet browser may automatically accept cookies. However, you may also change your browser settings at any time and use AfterPay’s websites without cookies, the usability of those might then be limited.

You can also view the Terms & Conditions here.

On our webpage, you can also find the Standardized European Consumer Credit Information.